Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.
An excerpt from the "Design Research for Healthcare Services" chapter of the new book Design for Care explains participatory scenario design in the context of health.
Empathy, creativity and systems thinking play crucial parts in the design of successful experiences and can also foster consensus within the UX community
Storyboarding can strengthen the user experience elements of your designs, and software for building prototypes from those sketches can be an invaluable tool.