UX Magazine

Defining and Informing the Complex Field of User Experience (UX)

E-commerce

Packaging as Media and the Future of Customer Experience

The experience of shopping will change as emerging technologies alter the way products are packaged and presented to consumers.
Article - Bryan Goodpaster - June 3, 2013 - 0 Comments

Shopping Cart Usability

Setting clear expectations, minimizing distractions, and eliminating pages can boost the checkout experience.
Article - Toby Biddle - May 9, 2013 - 3 Comments

Romancing the Boomer

Designing for the Baby Boom generation requires an understanding of their unique fears, capabilities, and desires.
Article - Suzie Mitchell - April 18, 2013 - 7 Comments

Killed at Launch

A failure to account for UX results in an e-commerce being pulled offline shortly after launch.
Article - Pete Mackie - April 5, 2013 - 19 Comments

Evaluating the Usability of Web Photos

Photos have the power to make or break a users' experience—make sure they are communicating your message properly.
Article - James Chudley - March 29, 2013 - 2 Comments

Five UX Changes for Fixing Loyalty Programs

By improving user experience, brand loyalty programs can start living up to their business potential.
Article - Maya Jackson, Liang Zhang - March 26, 2013 - 1 Comments

The Proliferation and Potential of Gamification in Retail Banking

By making transactions more fun, banks can drive customer behavior, improve brand loyalty, and increase engagement.
Article - Sachendra Yadav - March 18, 2013 - 8 Comments

Contextualization is the Key to Delivering Powerful, Personalized Digital Experiences

What "location, location, location" is to real estate, "context, context, context" is to user-centered design.
Article - Ron Rogowski, Stephen Powers - March 11, 2013 - 0 Comments

UX Behind the Firewall

Implementing the UX process internally can improve the user interface of a company's applications, improving productivity and morale.
Article - Clive Howard - March 8, 2013 - 4 Comments

The Five Worst UX Mistakes Websites Make

There are many pitfalls that can sink a user's experience with a website, here are five of the worst.
Article - Susan Weinschenk, Ph.D. - March 6, 2013 - 12 Comments

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